Ingeus UK Ltd is committed to protecting the privacy of our website visitors. This privacy statement explains our information practices, including what information we collect and how we use it. We will only collect and use information from you in line with this statement.

The information we collect

When someone visits our website we use a third party service called Google Analytics to collect the following information to look at visitor behaviour patterns:

  • entry and exit pages
  • how often the site was used
  • the time of day the site was accessed
  • the length of time spent on the site
  • how much information was downloaded
  • if the visit is from a company or an individual
  • if you are browsing from the UK or overseas
  • what browser types are being used

We process this information in a way which does not identify anyone and we do not attempt to find out the identity of those visiting our website. If you send us a message, we may collect your personal information such as your name, email address and telephone number. We will store the information you give us in line with the Data Protection Act 2018 and we will not share your information with third parties unless required by law. Your information will only be used for the purpose you provide it and will not be added to any general mailing lists unless you specifically request it.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We automatically collect and store only the following information about your visit:

  • the internet domain and IP address from where you access our Website
  • the type of browser software and operating system used to access our Website
  • the date and time you access our Website
  • the pages you enter, visit and exit our Website from
  • if you linked to our Website from another Website, the address of that Website

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review and therefore may update it from time to time.

Your rights

You can find out if we hold any personal information about you collected through your use of our website by making a 'subject access request' under the Data Protection Act 2018. Please put your request in writing to the address below. If we do hold information about you, you can ask us to correct any mistakes by contacting us.

Contact us

If you have any questions or concerns about this privacy policy or your personal information in relation to this website, please contact: The Data Protection Officer, Ingeus UK Ltd, 5th Floor, 18 Mansell Street, London, E1 8AA

Please be advised that if you a participant on any programme delivered by Ingeus, you will have received additional information on how we use your information and how to evoke your data protection rights in relation to that specific programme.

Fair processing notice

If you are a participant on the Healthier You NHS Diabetes Prevention Programme,
please click here to view the fair processing notice.